Customer Reviews of Our Handrails and Railings

We have over 950 reviews and counting for our handrails and stair railings. Read what customers are saying and check out images shared by some of our customers so you can feel confident with your purchase.

If you have any questions please do not hesitate to contact us and we are more than happy to help you.
Based on 1093 reviews
94%
(1028)
4%
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(13)
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(10)
Wonderful stair rail!

This stair rail works perfectly for what we needed. It feels good to hold and it’s obviously great quality. It came in a timely manner. definitely recommend!

A
Custom 2"x0.5" Slim Stainless Steel Handrail
Adam
Love the slim profile

This is a high quality handrail. Very happy with it

Perfect!

Purchased the square stainless steel handrail 42” long. Our installation would be outdoors onto a stuccoed cinderblock wall, so we upgraded to 316 version as suggested for outdoor use.
When it arrived a few weeks later, I was impressed with the weight and quality.
The online install videos were great. With the exception of the masonry drill bit, all hardware was provided. The plates that cover the screws into the wall would not 'snap' into place, but a dab of silicone solved this issue.
The rail blends perfectly with the nearby stainless steel gate. As we are not getting any younger, this handrail is the perfect safety addition to the steps leading to our front door.

Excellent handrails!

They are simply beautiful! Sturdy and very well-made! Thank you so much!

Stunning Handrails

I ordered these handrails to replace plain white painted wooden ones and they make the place pop! They came with little details like touch up paint for the screws; product was excellently wrapped and shipped.

1.5"x1.5" Square Metal Handrail for Stairs

Top Notch Quality & Metal Work

Luis and team are craftsman who worked closely with my on my project to meet deadlines and ensure everything was exact. They were able to accommodate a difficult deadline with last minute changes and far surpassed my expectations. I highly recommend their work and will be going to them for all my metal work in the future. I also really love that they think about the future maintenance aspect and include touch up paint! You can really tell that they care about their product and customer.

Solid!

My spouse had a nasty fall off the two steps between two rooms and experienced a compound fracture that broke both bones above the ankle. We decided we needed a handrail that would go with our 125 year-old Victorian home. We ordered a 14 inch Volute railing with solid end caps with two brackets. It came in about two weeks and we are very happy with it. It is VERY solid and weighs more than we expected. The only modification needed was the four pilot holes I had to drill in the railing in order use the self–tapping screws (included) to attach the brackets. The plate on the bottom is at least 1/8 inch thick. Luckily, I had a good selection of sharp drill bits!

Top Notch Quality & Fabrication

Luis and team are craftsman who worked closely with my on my project to meet deadlines and ensure everything was exact. They were able to accommadte a difficult deadline with last minute changes and far surpassed my expectations. I highly recommend their work and will be going to them for all my metal work in the future. I also really love that they think about the future maintenance aspect and included touch up paint! You can really tell that they care about their product and customer.

J
2"x0.5" Slim Metal Handrail
Julien Barthelemy
Great product, great price

Strongly recommend those handrail. The quality and the finish of the product excellent. The handrails are robust (I ordered 3 with different sizes) and easy to mount.
Last but not least, the price is very reasonable compared to other shops.

Entryway Stairs Project

We ordered 2 square metal handrails for our U-shaped stairway. Both were received in a timely manner and in perfect condition. Installation was easy for 2 people...couldn't be more pleased, and would highly recommend! The instructional video was also very helpful.

Front porch handrail

Turned out great, thanks guys

Excellent Handrail

Purchased one handrail before replacing the remainder throughout our home. Expensive, but well worth the price. Easy to wipe down and extremely sturdy.

Great choice for historic church

We purchased this handrail to coordinate with an existing 75-year old railing in our church. It's not a perfect match, but wouldn't be noticed by most people. We did need to drill pilot holes in the railing, so we appreciated the included drill bit. The railing is solid and will be a great help to our elderly church members.

Beautiful handrails with the best customer service

I can’t say enough about the beautiful rails I received for both sides of my stairs. They look so nice and I’ve received compliments on how pretty they look. The customer service was excellent and personable. When I needed my questions answered, I was able to communicate directly by phone or was able to receive communication via email almost immediately. The company was so helpful with my needs and very transparent. I received the rails in one complete piece, as I had requested, and they were packaged well. I was surprised at how this could be done with the rails being so long. I highly recommend Optimum and have already told my friends about the excellent service and quality of the product. I appreciate everything about this process and thank those involved in helping me.

Great craftsmanship

I ordered Stair Rails they showed up well wrapped and boxed . The quality is outstanding the install went great after I changed the install stud bolts .
I rounded out 5 of the Philp head bolts and had to do drywall work after having to cut off a couple bolt heads . So I went with 2 1/2" deck bolts I have after that everything went smooth .
DIY'er
Joe

New home stairs

The deck railing and the stair railing were installed and fit perfectly.
Thanks for your professional help in the design. John

Good

I wish the was one big piece, but are 2 pieces But I like it

Simple, Suave and Sturdy

The Volute Single Post is perfect for our modern farmhouse style home with a single step entry. Very clean ironwork with simple, sturdy design. I reinforced the attachment to my deck’s older wood steps using steel angle iron secured with 3/8” nuts and bolts. Totally worth a little extra effort. Just in time for Halloween and first snowfall.

Perfect! Exactly what I wanted!

I spent almost 6 months completely renovating a property I purchased this year. I purchased many items as you can imagine throughout the process. I will say that my handrail I ordered was by far the best part of the experience. I was not only blown away by the customer service and the product itself, but the attention to the packaging and the mounting hardware included was incredible. I am a DIY kinda person and appreciate the forward thinking this company has for its clients. Thanks for a great all around experience. I sent you some photos to your instagram page. Turned out great! Thank you.

Great choice customer service, great railings!

I'm completely satisfied with my very attractive new handrails.

Excellent Quality and Customer Service

We purchased minimalist handrail to replace existing square oak handle rail installed by the builder. we installed tow handrails, one on each side of the stair well, to improve safety of grandchildren and older adults using the stairs. Quality of the handrails were excellent and instruction video was helpful. I would definitely recommend to friends and family. Thank you Optimum

Project Complete

Your railing finished our renovation. Gorgeous!!

Lecture Hall in a Community College

Excellent workmanship of the custom handrails, robust and quality materials were used for this request, and quick responses to emails. Highly recomend Optimum Handrails for projects. The students and faculty love the modern look

Excellent Craftsmanship

Very pleased with the design, engineering and execution. Everything needed for a perfect installation was included. Customer service and communication top notch. Highly recommend!