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Here at Optimum Works we pride ourselves on our customer service expertise and with this can guarantee fast response times. In order to get in contact with our support team as well as our team of experts please leave a detailed message with your concern, comment or question and we will work together so that you leave 100% satisfied. For custom quotes, please provide item model name, length and your zip code. Pictures help too if needed. You can also contact us at info@optimumrails.com